123-reg customer service

OMFG!

I have been having an ongoing battle with www.123-reg.co.uk my previous domain registrar for the last 8 days.

All I get is stock emails and no answers to my questions, I get different support representatives each time with nobody taking an interest in my problem.

My problem is that the DNS servers which hold my names haven't been updated with what I put into their control panel.

The final straw was that they just closed a ticket because nothing had been posted for 3 days.  I was waiting for them!

A registrars job is the simplest on the planet.  However they failed.  Also there is no means for me to complain to a higher authority (Thanks to the web interface and lack of information on the contact us page) so since my domains are up for renewal I'll vote with my wallet elsewhere.

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